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Who to contact
Cape Town Tutors is the contact for personal information collected through this website. Email info@capetowntutors.com or call +27 73 895 9293 with a privacy request. Our contact address is 20 Brickfield Road, Salt River, Cape Town.
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Information in your enquiry
The form collects contact details and information about the learner’s level, subjects or modules and tutoring preferences. It can also collect a lesson address and funding information. Enquiry details may be saved as you progress through the form so the team can follow up on your request. Share only information relevant to arranging tutoring.
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How the information is used
Enquiry information supports tutor matching, responses, booking administration and follow-up messages about your request. If you enquire for a child or another learner, make sure you are authorised to share their details.
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Service providers and sharing
The website uses hosting, database and messaging providers to process enquiries and notify the team. Relevant learning and contact details may be shared to arrange tutoring. Funding and booking providers may need information to handle an authorised arrangement. External portals apply their own privacy notices.
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Website analytics and browser storage
The website includes Google Tag Manager, which can load analytics and marketing tags depending on its configuration. Enquiries can include campaign parameters and the referring website. Browser session storage retains attribution and a first name used on the confirmation page. Your browser settings let you control storage and cookies.
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Information about children
If you enquire for a child, a parent or guardian should assist with the request and authorise the sharing of the learner’s details. Share only the information needed to arrange support. Parents and guardians can contact info@capetowntutors.com about access, correction or deletion of a child’s information where applicable.
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Requests about your information
Contact us to ask about access to your information or request a correction or deletion where applicable. You can also ask the team to stop enquiry follow-ups. Some records may need to be kept for an active service or a legal obligation. Ask us about the retention of your specific record.
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Further help
You can raise a personal-information complaint with South Africa’s Information Regulator. Its website explains the complaint process and provides forms for personal-information requests.